Communications and Outreach (C/O) Managers will work alongside Program Coordinators, DataManager and the Executive Director to develop and execute strategies for group activities and outreach events in their region. C/O Managers will also conduct administrative duties such as managing phone/mail correspondence, social media, and program inventory.
All C/O Manager positions will be for 10 hours per week for 50 weeks at a beginning pay rate of$23/hour.
SPECIALIZED KNOWLEDGE AND SKILLS
• Knowledge and experience with the Deaf community or individuals who are deaf and hard of hearing is preferred, although not required.
• Exceptional interpersonal and communication skills.
• Ability to proficiently read and write English for electronic communication, creating media,and data reporting requirements.
• Will have access to the internet and be willing to conduct business via email and internet technologies as necessary.
• Will have access to transportation to attend regional outreach events, including nights and weekends.
• Possesses knowledge of effective marketing strategies.
• Exhibits knowledge of NVHV’s identity, mission, and goals.
• Ability to prioritize and manage multiple tasks with specific deadlines.
• Must be detail oriented and organized.
• Knowledgeable with: Microsoft Office (Word, Excel, PowerPoint), social media platforms(Facebook, Instagram, Linktree, YouTube), publishing programs (Canva, Adobe, videoediting), and other online platforms (Yahoo mail, Zoho).
• Ability to work independently and as part of a team.
• Articulate, polished, and professional demeanor with strong work ethic, initiative, and confidence.
PERFORMANCE EXPECTATIONS
• Design marketing and promotional materials for the organization, including event advertisement.
• Ensure that all promotional materials are aligned with NVHV’s brand identity.
• Edit all promotional materials prior to distribution.
• Schedule, post and interact on NVHV’s social media platforms regularly.
• Answer regional phone calls.• Check regional PO Box on bi-weekly schedule.
• Be able to attend meetings and events, including on occasional evenings or weekends.
• Attend a mandatory initial training and on-going required trainings.
• Be responsible for managing Lending Library check-outs and facilitating book exchanges.
• Be responsible for sending mail, as necessary, including no-contact letters, birthday cards,thank you cards, Growing Book by Book materials, etc.
• Oversee, under the guidance of the Executive Director and GBYS Coordinator, data and mailing materials for Growing Book by Book events
• Manage creation, distribution, inventory and maintenance of all print and electronic materials.
• Manage physical organization and inventory of storage unit.• Meet identified and trained protocols in a timely way
• Maintain standards of confidentiality, including adhering to FERPA and HIPAA standards and protecting client health information.
• Treat all families with kindness and respect regardless of race, religion, socioeconomic status, or lifestyle choices even if they are inconsistent or in conflict with their own values.


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